TechMated Solutions
We focus on the tech, so you can focus on growth
Utilizing technology more effectively provides a competitive advantage in the increasingly remote world and we help clients better leverage technology for better success!
We work with clients to optimize their technology and software solutions through integrations, custom functions, and workflow automation to streamline their business processes, facilitate growth and maximize scalability.
We combine exceptional business analysis with knowledgeable technical experience and know-how to extensively understand your business and needs to deliver reliable and accessible solutions.
Our Process
Consult
Whether you’re an existing Zoho user or looking to try Zoho, we will ensure thorough discovery and analysis to understand your business’s vision and needs. We strive to solve short-term needs while planning for a future state.
Implement
We provide markups and a roadmap for the implementation with estimates and costs for your approval. Our implementation includes migration, customization(custom fields and modules, customer portals), automation(deal stage automation, workflows), development (Creator App solutions, 3rd party integrations), and lastly training on all the platforms and usage for administrators and regular users.
Support
We provide free ongoing support for all of our clients with an SLA response time of 2-3 business days.
Engage
We will continue to stay in touch after our implementation to keep you updated with relevant feature updates while staying in touch with your business to ensure we’re continually supporting your vision and growth.
Improve
As a Zoho Authorized Partner, we’ll continue to work with Zoho to provide use cases, while ensuring we escalate bugs, fixes, and concerns are raised to ensure Zoho’s continuous improvement of the product and the experience.
Testimonials
We strive to develop deep relationships with clients focusing on working their immediate needs while planning for future growth to build scalable and effective solutions
“TJ and team are the best! They took the time to really understand our business and help us build a CRM process that was customized to our needs. The team took the initiative to schedule daily calls with us to take us through updates and keep us in the loop. They hit all of our strict deadlines and always had the best attitudes, even when we had a million changes for them. We will definitely use them for future projects!”
“Thileeban has been a fantastic person to work with on our project. He understands our unique non-profit business model and works closely with us to create a professional CRM system. Great communication, provides frequent updates, and responds quickly to questions over Slack. He is very organized and completes milestones in a timely manner. I highly recommend Thileeban!”